Sample Complaint Letter for Consumer Complaints
Writing a complaint letter does not need to take a lot of time. You can find out where to send your letter in our list of companies or search on the web. Below is a sample letter form that you can use to send in your complaint. Some companies have their own forms that they may ask you to fill out on line.
Your City, State, Zip Code
Name of Contact Person, if available
Title, if available
Company NameConsumer Complaint Division (If you have no specific contact.)
City, State, Zip Code
Dear contact person name:
Re: product name, order number, model and serial number, date of service, account number (include as much of this information as possible)
On date, I bought, leased rented or had repaired a name of the product, with serial or model number, or service performed at location, and any other details of the transaction.
Unfortunately, your product has not performed well, the service was inadequate because state the problem. I am disappointed because explain: for example, the product has broken, does not work properly, service was not performed correctly, I was billed the wrong amount, something was not disclosed clearly or was misrepresented, etc.
To resolve this problem, I would appreciate your state the specific action you want - money back, refund the charge, repair, exchange, etc. Enclosed are copies (do not send originals) of my records, which include receipts, guarantees, warranties, cancelled checks, contracts, model and serial numbers, and any other documents.
I look forward to your reply and a resolution to my problem, and will wait until set a time limit before seeking help from a consumer protection agency or the Better Business Bureau. Please contact me at the above address or by phone at home, cell and/or office phone number with area code.
INSTRUCTIONS: Replace the Italicized words with your information.
Click here for an image view of the letter.